Oracle RightNow Chat Cloud enabled companies to provide a premium web experience that delivers proven results including higher customer satisfaction, increased conversion, and improved efficiency. Oracle Analytics provides visibility across all interaction channels by capturing, organizing, presenting, and disseminating real-time actionable knowledge with speed and flexibility. Fully integrated across all Customer Experience (CX) products, Oracle delivers full visibility across all customer touchpoints, spanning customer service, sales, marketing, and feedback functions. Oracle RightNow Analytics Cloud provided actionable insights, empowering frontline workers to make better and quicker decisions. RightNow features now within Customer Experience Service Cloud Oracle RightNow Analytics Cloud
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